Research on the Relationship between the Image of the Country of Origin and Brand Experience to Product Purchase Intention: A Case Study at Vietnam National University, Ho Chi Minh City

Main Article Content

Vo Khac Truong Thi1, Nguyen Quang Trung1, Nguyen Ngoc Hoa Ky1,*,
1 University of Phan Thiet

Abstract

A strong brand not only focuses on improving the quality of products but also ensures a clear origin of information. Therefore, this study proposes a new research model related to product purchase intention, with a focus on psychological and behavioral aspects of customers. Using a sample of 291 Gen Z students who are using cosmetics, this study clearly demonstrates the influence of country of origin image and brand experience on product repurchasing intention, through trust in the brand as an intermediary factor. In addition, the study also proposes and discusses some practical applications in this field.

Downloads

Download data is not yet available.

Article Details

How to Cite
Vo, K. T. T., Nguyen, Q. T., & Nguyen, N. H. K. (2024). Research on the Relationship between the Image of the Country of Origin and Brand Experience to Product Purchase Intention: A Case Study at Vietnam National University, Ho Chi Minh City. The University of Phan Thiet Journal of Science, 2(4), 66-72. https://tapchikhoahocupt.vn/index.php/uptjs/article/view/31
Section
Articles

References

Amina Merabet (2020). The Effect of Country‐of‐Origin Image on Purchase Intention. The Mediating Role of Perceived Quality and Perceived Price. European Journal of Business and Management Research Vol. 5, No. 6, 1-4. DOI: http://dx.doi.org/10.24018/ejbmr.2020.5.6.589.

Bagozzi, Richard and Utpal Dholakis (1999). Goal Setting and Goal Striving in Consumer Behavior, Journal of Marketing, 63 (Special Issue), 19-32.

Brakus, J.J., B.H. Schmitt &; L. Zarantonello (2009). Brand experience : What is it? How is it measured? Does it affect loyalty?. Journal of Marketing, 73, 52-68.

Chaudhuri, A., & Holbrook, M. B. (2001). The chain of effects from brand trust and brand affect to brand performance: The role of brand loyalty. Journal of Marketing, 65(2), 81-93.

Chatterjee, S., & Chaudhuri, A. (2005). Are trusted brands important? Marketing Management Journal, 15(1), 1–16.

Duy, N. K. (2009). Practice of SEM linear structure modeling with AMOS software. University of Economics Ho Chi Minh City.

Eagly, A.A. and Chaiken, S. (1993). The Psychology of Attitudes, Harcourt Brace Jovanovich, Fort Worth, TX.

Fornell, C., &Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, pp. 39-50.

Han, C.M. (1990). Testing the role of country image in consumer choice behaviour. European Journal of Marketing. Vol 24, No 6, pp 24-39.

Hoch and Young-Won Ha (1986). Consumer Learning: Advertising and the Ambiguity of Product Experience. Journal of Consumer Research, 13 (September), 221–33.

Lau, G., & Lee, S. (1999). Consumers' trust in a brand and the link to brand loyalty. Journal of Market Focused Management, 4(4), 341–370.

Nagashima, A. (1970). A comparison of Japanese andUS attitudes towards foreign products. Journal of Marketing, Vol 34, No 1, pp 68-74.

Nguyen Ngoc Hien et al. (2019). The effect of country-of-origin image on purchase intention: The mediating role of brand image and brand evaluation. Management Science Letters, 10 (2020), 1205-1212. doi: 10.5267/j.msl.2019.11.038.

Nugraha, A. K. N. A., Krista, C. E., & Huruta, A. D. (2024). The effect of country image, brand image, and warranty knowledge on car purchase intentions: a comparison of use situations. Cogent Business & Management, 11(1). https://doi.org/10.1080/23311975.2024.2332498

Park, C. (2002). A Model on the Online Buying Intention with Consumer Characteristics and Product Type. Department of Management Information Systems/ Korea University, Jochiwon, Chungnam, South Korea

Wibowo, S.A., Rizan, M., & Febrilia, I. (2021). The influence of country-of-origin and brand image on purchase intention of Oppo smartphone with perceived quality as intervening variables. Jurnal dinamika manajemen dan bisnis. DOI:10.21009/jdmb.04.1.2.

Shirin, K., & Kambiz, H. H. (2011). The effect of the country-of-origin image, product knowledge and product involvement on consumer purchase decisions. Chinese Business Review, 10(8).

Schooler, R.D. (1965). Product bias in the CentralAmerican common market. Journal of Marketing Research, Vol 2, No 4, pp 394-397.

Yaprak, A. (1978). Formulating a multinational marketing strategy: a deductive cross national consumer behaviour model, PhD Dissertation, Georgia State University.

Most read articles by the same author(s)

1 2 > >>